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New Member

How to delegate tasks to non-Technical Staff

Hi,

As we have several hundreds of phones.

How could us delegate the following tasks to non-technical staff.

- change the configuration of phones and ATAs, like change the DN and partition.

But we don't want that this person touch the route plan, gateways, service and all related configurations.

Thanks in advance

MP

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: How to delegate tasks to non-Technical Staff

Have you looked into installing Cisco CallManager Multilevel Administration Access? Here is the url for information about this feature: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_2/admin_gd/mla_i.htm

1 REPLY
New Member

Re: How to delegate tasks to non-Technical Staff

Have you looked into installing Cisco CallManager Multilevel Administration Access? Here is the url for information about this feature: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_2/admin_gd/mla_i.htm

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