Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

How to disable the Redirected Number (RDN) on Cisco 3660?

We have a local telephone number (330) forwarded to a Qwest's toll free number (888). The Qwest's toll free number is set on our PABX/ACD.

330-xxx.xxxx ----> 888-xxx.xxxx ---> router ---> PABX.

The router is a 3660 with 12.2.1 IOS version.

When a call reaches the router, the DNIS number (888 number) is changed with the ANI number. The router sends an INVITE to our PABX with (ANI=DNIS=330), but this number doesn’t exist so the call is dropped. The trace shows that the RDN is enabled (orig called num=3303373921).

We ask to the provider to disable such an option. But they certified that they don’t use the RDN.

Is possible to disable it on the router?

Do you see another solution to keep the 888 number as DNIS?

Thanks.

Jean-Luc.

Nov 29 14:24:08: ISDN Se1/1:23: RX <- SETUP pd = 8 callref = 0x04A0

Nov 29 14:24:08: Bearer Capability i = 0x9090A2

Nov 29 14:24:08: Channel ID i = 0xA9838C

Nov 29 14:24:08: Calling Party Number i = 0x2180, '3303373921', Plan:ISDN, Type:National

Nov 29 14:24:08: Called Party Number i = 0x81, '8888475338', Plan:ISDN, Type:Unknown

Nov 29 14:24:08: Original Called Number i = 0x2183, '3303373921'

Nov 29 14:24:08: Locking Shift to Codeset 6

Nov 29 14:24:08: Codeset 6 IE 0x37 i = 0x0400

Nov 29 14:24:08: ISDN Serial1/1:11: orig called num=3303373921 reason=-1 cnt=-1 plan=1 type=2 pres=0

Nov 29 14:24:08: ISDN Se1/1:23: TX -> CALL_PROC pd = 8 callref = 0x84A0

Nov 29 14:24:08: Channel ID i = 0xA9838C

Nov 29 14:24:08: Sent:

INVITE sip:18888475338@ivr01;user=phone;phone-context=unknown SIP/2.0

Via: SIP/2.0/TCP 10.10.10.1

From: "3303373921" <sip:3303373921@10.10.10.1>

To: <sip:3303373921@ivr01;user=phone;phone-context=unknown>

Date: Thu, 29 Nov 2001 14:24:08 PST

Call-ID: 5683D211-69F4D99F-1-AFB5FCBC@10.10.10.1

Cisco-Guid: 1451479569-1777654173-1-2947939512

User-Agent: Cisco VoIP Gateway/ IOS 12.x/ SIP enabled

CSeq: 101 INVITE

Max-Forwards: 6

Timestamp: 1007072648

Contact: <sip:3303373921@10.10.10.1:5060;user=phone;transport=tcp>

Expires: 180

Content-Type: application/sdp

Content-Length: 129

1 REPLY
New Member

Re: How to disable the Redirected Number (RDN) on Cisco 3660?

Problem with the copy/past.. Please found the good trace:

Nov 29 14:24:08: ISDN Se1/1:23: RX <- SETUP pd = 8 callref = 0x04A0

Nov 29 14:24:08: Bearer Capability i = 0x9090A2

Nov 29 14:24:08: Channel ID i = 0xA9838C

Nov 29 14:24:08: Calling Party Number i = 0x2180, '3303373921', Plan:ISDN, Type:National

Nov 29 14:24:08: Called Party Number i = 0x81, '8888475338', Plan:ISDN, Type:Unknown

Nov 29 14:24:08: Original Called Number i = 0x2183, '3303373921'

Nov 29 14:24:08: Locking Shift to Codeset 6

Nov 29 14:24:08: Codeset 6 IE 0x37 i = 0x0400

Nov 29 14:24:08: ISDN Serial1/1:11: orig called num=3303373921 reason=-1 cnt=-1 plan=1 type=2 pres=0

Nov 29 14:24:08: ISDN Se1/1:23: TX -> CALL_PROC pd = 8 callref = 0x84A0

Nov 29 14:24:08: Channel ID i = 0xA9838C

Nov 29 14:24:08: Sent:

INVITE sip:18888475338@ivr01;user=phone;phone-context=unknown SIP/2.0

Via: SIP/2.0/TCP 10.10.10.1

From: "3303373921" <3303373921>

To: <3303373921>

Date: Thu, 29 Nov 2001 14:24:08 PST

Call-ID: 5683D211-69F4D99F-1-AFB5FCBC@10.10.10.1

Cisco-Guid: 1451479569-1777654173-1-2947939512

User-Agent: Cisco VoIP Gateway/ IOS 12.x/ SIP enabled

CSeq: 101 INVITE

Max-Forwards: 6

Timestamp: 1007072648

Contact: <3303373921>

Expires: 180

323
Views
0
Helpful
1
Replies
CreatePlease to create content