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How to enable CFwdAll on second line

A group of users that shared a line would like to forward all to voicemail before they leave for the day. The shared line is a secondary line in all phones, when I active the second line and press the softkey “CFwdAll” I get the message “The key is not active here” . Where can I active that key if the feature is available for second lines on a IP Phone?

Any feedback will be appreciated.

Thanks,

Iliana Dorsey

3 REPLIES
Cisco Employee

Re: How to enable CFwdAll on second line

That's WAD

Use CCMUser or CCMadmin, you may also google:

IPPhone callForwarder

PLEASE, search previous posts, there are many, many, many posts on this same topic.

Try the Search NetPro at the right side to search for answers.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Gold

Re: How to enable CFwdAll on second line

Java,

There's no point in asking people to search before posting.

The human nature prevents "them" to do so.

The only remedy would be an automated system that automatically answer certain questions, but that won't happen neither.

Thank you for your continued help!

Bronze

Re: How to enable CFwdAll on second line

Have you tried this tool, I have only used it once with version 4 but it does the job

http://www.myvoipsource.org/tools/ip-phone-callforwarder/

HTH

Paul

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