There must be something simple that I missed or it's that I am a total noob, but I checked the box to forward all calls and typed in the extenstion # that I wanted the calls to go to but it's not working. Ideas?
Call Information Exchanged by the Phone System and Cisco Unity
The phone system and Cisco Unity exchange call information to manage calls and to make the integration features possible. With each call, the following call information is typically passed between the phone system and Cisco Unity:
â¢The extension of the called party.
â¢The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the phone system supports caller ID).
â¢The reason for the forward (the extension is busy, does not answer, or is set to forward all calls). There is also a reason code for Direct Calls.
Cisco Unified Communications Manager SCCP and SIP trunk integrations can also provide the following call information (the choice of first and last redirecting number is set in the Advanced Settings Tool, which is available in Tools Depot):
For this configure a Voicemail profile (in CCM) for User B and apply it to User A that will allow this type of Call Forward to User B's mailbox.
Or in Unity set up Alternate Extensions so that User A is an Alternate Extension for User B etc. Sharing a Cisco Unity Voice Mail Box between Two or More IP Phones
Configure Alternate Extensions
Open the Unity System Administrator web page.
Navigate to the subscriber's profile. Select Subscribers > Find and Select a Subscriber > Enter Subscriber Information then click Find and click the Subscriber's name for the subscriber that owns the primary phone.
When the subscriber page comes up, select the Alternate Extensions option and click Add.
Enter the alternate extension number and click the Save icon.
You don't need to place a check anywhere.The check box is in the Voice Mail column. Just enter the destination in the Coverage/Destination box AND choose the Calling Search Space needed to reach the destination
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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