Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

How to get DEVICENAME parameter in CME


I am trying to get de #DEVICENAME# parameter using a url like this:

but doesnt work.

I know that this work fine in callmanager full, but does it work in callmanager express ?

I am using Unified Communications Manager Express 7.0



Re: How to get DEVICENAME parameter in CME

Use this command to verify which phone firmware is installed on a particular ephone. The DeviceName includes the MAC address for the IP phone.

Router# show ephone phone-load

New Member

Re: How to get DEVICENAME parameter in CME

hi tstanik,

Thank you for your reply.

Let me explain better:

I created a XML service and the url is

So, when I access this service through the ip phone (7960) I expect to get it devicename.

I have tested this in the callmanager 5.0 and works. But in the callmanager express doesnt work.

I need to identify who is the device that is accessing the service.


Re: How to get DEVICENAME parameter in CME

Have you checked what happens if you add a regular service url to the phone on the cme and then have the phone make that call.. do you get any query string or nothing at all?

Re: How to get DEVICENAME parameter in CME

A little late, but thought you should know:

I just filed/resolved a bug with this. You can track it via CSCsv95576

It should be fixed in 12.4(22)T1 and 12.4(20)T2