04-18-2003 12:10 AM - edited 03-12-2019 11:31 PM
Hi !
I have to develop a service which displays the name of the caller during a call
To do this, I must have the ANI but I don't know how ?!
(My service is developed in Java - Servlet - )
Perhaps there is an "option" in the call manager to setup the variable ANI in the request to the service ?
If you have an idea ... thanks you in advance !
Thierry
04-29-2003 07:33 AM
If you use the JTAPI interface, you can exploit the CiscoAddress (public interface CiscoAddress extends javax.telephony.Address,
CiscoObjectContainer). Within this is a method named "getAddressCallInfo(Terminal)". One of the fields returned is a field "External". This is an external address with a valid name. An address of this type is
created when ANI or callerID is available on the call.
05-25-2003 11:21 PM
Hi,
I have the version 1.3 of the Cisco JTAPI Implementation
but in the CiscoAddress interface, I have only these methods :
clearCallConnections()
getRegistrationState() deprecated
getState()
getType()
?
Thanks you in advance...
07-23-2003 02:00 AM
hi thierry!
how do i have to use the getaddresscallinfo(terminal) method? i'm able to start a call between to phones (f.e. origterm/origaddress, destterm/destaddress). i think i have to implement this method to destaddress.getaddresscallinfo(destterm)? i'm not really sure how to get along...
could you give me a tip for the right direction?
thx jochen
05-26-2003 02:01 AM
Ok I found a solution !
Thks
05-28-2003 03:30 AM
hi thierry!
i also want to use the jtapi-interface in a service for different things, but i don't know how to connect the ccm with the jtapi-interface to execute the jtapi-functions! can you give me a tip how to implement this in a service?
thanks in advance, jochen
05-28-2003 04:00 PM
Configure a user on the CCM (which will be your application)
Associate a device (CTI/RP)
Assign a DN to the device
Route calls to the DN that meet your requirements
That is one method, dependent upon your needs there are more, can you be specific?
05-28-2003 04:09 PM
One last thing I did not add, is that your application must register as the user, using the username/password that you set up. This is very important
06-16-2003 06:31 AM
hi jashepard,
i have a little simple sample script:
public void getProvider () {
try {
JtapiPeer peer = JtapiPeerFactory.getJtapiPeer ( null );
System.out.println ("Got peer "+peer);
Provider provider = peer.getProvider("manihss-cm1;login=mani2;passwd=mani2");
System.out.println ("Got provider "+provider);
MyProviderObserver providerObserver = new MyProviderObserver ();
provider.addObserver(providerObserver);
while (outOfService ) {
Thread.sleep(500);
}
System.out.println ("Provider is now in service");
Address[] addresses = provider.getAddresses();
System.out.println ("Found "+ addresses.length +" addresses");
for(int i=0; i< addresses.length; i++){
System.out.println(addresses[i]);
}
provider.shutdown();
} catch (Exception e){
}
}
but i always have problems with the addprovider function! i can establish a connection, get the provider object and so on, but i can't add to my provider an observer! can you give me a tip?
thx, jochen
06-16-2003 06:32 AM
do i have to implement a own class for myproviderobserver?
06-16-2003 06:50 AM
i use jtapi version 1.4 instead of 1.3! could this be a problem?
06-17-2003 05:56 AM
ok, i just move like a snail, but i'm still moving :-)
i do need a class myproviderobserver! is it right, that the only thing this class does, is to listen to events and handle the eventlist?
it is quite hard to find a good documentation... :-(
could anyone recommend a good book (or ebook) or something else?
thx, jochen
06-11-2004 03:54 AM
Hi
I am developing the code to caputre the run time status of an IP Phone. My code is almost similar to urs.
I am facing the problem to get the Xtn and the use associated with the phone.
Can you please throw some light on the same.
Thanks
-vk
06-29-2003 11:21 PM
Hi Guys,
Sorry for this long time ...
I found a solution for my problem ;-)
so I will give you my code (this is a prototype) :
this is my CallObserver :
import javax.telephony.*;
import javax.telephony.events.*;
import javax.telephony.callcontrol.*;
public class MyCallObserver implements CallObserver {
public void callChangedEvent(CallEv[] evlist)
{
for (int i = 0; i < evlist.length; i++)
{
if (evlist[i] instanceof ConnEv) {
String name = null;
Connection connection = null;
try
{
connection = ((ConnEv)evlist[i]).getConnection();
Address addr = connection.getAddress();
name = addr.getName();
}
catch (Exception excp)
{
// Handle Exceptions
}
String msg = "Connection to Address: " + name + " is ";
switch (evlist[i].getID())
{
case ConnAlertingEv.ID :
{
System.out.println(msg + "ALERTING");
CallEv call_event = (CallEv) evlist[i];
CallControlCall ccc = (CallControlCall) call_event.getCall();
Address ori_adresse = ccc.getCallingAddress();
System.out.println("The CALLER IS : " + ori_adresse.getName());
}
case ConnInProgressEv.ID :
{
System.out.println(msg + "INPROGRESS");
}
case ConnConnectedEv.ID :
{
System.out.println(msg + "CONNECTED");
}
case ConnDisconnectedEv.ID :
{
System.out.println(msg + "DISCONNECTED");
}
}
}
}
}
}
Now, I have to discover how to send info on the screen of the IP Phone ...
(push method)
07-23-2003 05:28 AM
hi thierry, it's me again :-)
i have two more questions:
1) i got the caller id, but not with the getaddresscallinfo methode, but in the callobserver i print out the "name" when the state is "CONNECTED"! that's it! but how can i get the callerid to the phone? i think, i have to use a java url-connection and push it to an .asp file which invokes a database query and pushes the db-data to the phone? is this possible?
2) when i call the ip phone from external (f.e. with my handy) the calling number is displayed on the phone! is it possible to catch the displayed number with an http-get command?
thanks for your help!
jochen
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