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How to Make Lotus Notes Place Call for IP phone

We run Lotus Notes for user apps of email, Address Book, Interoffice Directory etc.. (No MS Outlook or Exchange)

How do we set up a way for a user to select an entry in a Notes app (either address book or directory) and have it place the call for the IP desk phone (not SoftPhone or Web Attendant). How do we ensure the integrity or useability of phone numbers in the Notes app and be sure that the specail characters are ignored and then that it dials with teh appropriate DAC for outside line, etc. Do we have to scrub all the entires in the address book for a rock-solid consistent format, etc.

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Cisco Employee

Re: How to Make Lotus Notes Place Call for IP phone

We have a method to do this, but it is not supported by TAC yet. Development team is still testing it.

Pradeep

pmusugu@cisco.com

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