We've recently installed CME 4.0 on a 3845. Everything's working well. We have a number of 7961G phones and some 7911s. It's easy enough to mute a 7961 (there's a button right there), but how do you mute a 7911?
There's a monitor button, but then you have to put it on speaker.
So, is there any way to simply mute a 7911 phone? It would seem like a pretty big oversight if there wasn't a way to do this.
7911G and 7912G does not include hands-free speakerphone. The Cisco IP Phone 7911G supports monitor (one-way audio through the chassis speaker). So there is no need for mute as this is only one way speaker, you can listen but you cannot be heard!
I don't want to mute a speaker phone conversation, I want to mute a normal call. i.e.: I pick up the phone, dial a conf #, or another phone #, and once the call is in progress, I want to mute the call.
If muting is not possible, then this *is* indeed a major oversight.
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