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Bronze

how to obtain config file

Hi,

I've been tasked with accessing the configuraiton of a Cisco phone system, but I have not worked on any Cisco phone gear previously.

I have plenty of Cisco router and switch and firewall experience, but no phone system experience.

Problem is I don't know which equipment it is until I get onsite. I'm told the system is 4 years old and takes 2U rack space and looks like a ethernet switch. By looking online, I'm guessing by this description it might be similar to a Cisco Unified Communications 500 Series UC560-T1E1-K9

I assume it has a console port and acts just like any other console connection, right?

How I would get the configuration file ? What is the file name? Where is it located?

Thanks.

Everyone's tags (2)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

how to obtain config file

It is not said that is an UC500, but if it is, it basically same as an ISR router running CME and CUE. All documentation is freely accessible online.

Gold

how to obtain config file

hi

If it is a UC500, then it's simply an ISR router running what used to be called IOS Telephony Services (ITS) now called Communications Manager Express CME.

"Show running" from IOS will give you all of the phone system stuff.

In terms of Unity Express (voicemail) you can dump off some of this via the CUE CLI, however it won't give you everything.

HTH.

Barry Hesk

Intrinsic Network Solutions

6 REPLIES
Hall of Fame Super Gold

how to obtain config file

It is not said that is an UC500, but if it is, it basically same as an ISR router running CME and CUE. All documentation is freely accessible online.

Gold

how to obtain config file

hi

If it is a UC500, then it's simply an ISR router running what used to be called IOS Telephony Services (ITS) now called Communications Manager Express CME.

"Show running" from IOS will give you all of the phone system stuff.

In terms of Unity Express (voicemail) you can dump off some of this via the CUE CLI, however it won't give you everything.

HTH.

Barry Hesk

Intrinsic Network Solutions

Bronze

how to obtain config file

It was a UC520, but I wasn't able to get logged in.

There was a UC520 and two Catalsyt Express 520 switches linked together.

I tried both Telnet and SSH and got prompted by Cisco Configuration Manager. It didn't matter which device I tried connecting to as I always got prompted by CCM instead of the device itself.

I've never used CCM on any device I have ever configured, and I have never attempted to login to any device running it.

I've always just connected to the native device Telnet/SSH daemons.

Would CCM accept the same passwords as configured on the device? What is CCM running on?

Thanks.

Hall of Fame Super Gold

how to obtain config file

Someone may have changed the login banner. However you are still connecting to the UC500 IOS and it works just like any other router.

Bronze

how to obtain config file

Thanks to both of you for your reply.

Hall of Fame Super Gold

how to obtain config file

Thank you for the nice rating and good luck!

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