how to open TAC with cisco

[Mohamed El-Ansary]

if i have asmartnet, can any one please give me the link or the way for opening cisco TAC

[Daniele Giordano]

http://www.cisco.com/cisco/web/support/index.html#~shp_contact,

Regards.

[Leo Laohoo]

Three ways:

1.  Go to the TAC website and go to the "Contacts and Support Cases" tab and you will find an option to create a TAC Case;

2.  Send an email to tac@cisco.com and make sure you include your CCO login;

3.  Call them.

[Leo Laohoo]

Fourth option:  In the "Action" (upper right-hand corner), there's an option to Create a TAC Case.

[Mohamed El-Ansary]

thank you all

[Leo Laohoo]

Can you please mark this thread as "Answered'?