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How to route call from the PSTN to H.323 zone controlled by a gatekeeper


Is there a way to route calls from the PSTN to a H.323 zone controlled by a gatekeeper. I tried many things like Partition, route pattern, list ...

I also added a H.323 client with an appropriate extension and joined a user in the directory with the device and the same extension. I thought that the CCM would translate the digit to h-323ID and send it to the gatekeeper but it doesn't works.

I have the following configuration:

One gatekeeper (anonymous device)

One partition

One route pattern 5.@ joined with the anonymous device

One H.323 client with extension 255

One user joined with the client with phone number 255

When I call from the PSTN I dialed 5255 and its make nothing. Also, the CCM is placing its ARQ before I dial anything, what a strange behavior. It send an ARQ with "700" dialed digits. However, I can place call from H.323 client to PSTN.

Any ideas ?


Re: How to route call from the PSTN to H.323 zone controlled by

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center ( or speak with a TAC engineer. You can open a TAC case online at

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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