Is there call "direct" or "forward" routing function in CUE which does in the Unity server?
I found different operational behavior that press message button(direct) or forward to personel greeting(forward) in the CME registered ephone. for example, choose 4 digit or full e.164 as called number in CME and configure PSTN e.164 number in CUE to direct login the VM.
Can I have a related URL to understand how it works in CUE?
I'm not sure I understand the question. If CUE receives a direct call (i.e. no redirected call information presented) to the voicemail pilot number, it will give a generic message ("enter your id, followed by ") or--if the calling number matches a mailbox number--the "please enter your password" number.
If the call contains redirected information, it will look at that and try to find a mailbox number that matches that redirected number to play the personal greeting. If it doesn't find one, it will say 'no mailbox associated with that extension'. In CUE 2.3.1 you can select either the original or last redirect party to determine which one CUE should use.
I have a mail box in CUE and when I press message button on my CME phone, I get please enter your ID followed by # sign. I was expecting that it should ask for password instead of enter your ID. Am I missing something or it is doing according to it is designed ??
under telephony-service, the extensions are being expanded from, for example, 3400 to 85222323400. If you need the dialplan-pattern, then just change the E164 phonenumber in CUE (they shouldn't be the same anyway). For example, change:
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...