03-14-2006 04:19 AM - edited 03-13-2019 12:31 PM
Is there anyway in CM to have a hunt group that containes mobiles or other landlines
or is there any software that will do this?
Thanks
03-20-2006 07:08 AM
Yes it is possible to configure Hunt groups in Call Manager. Try this link for configuring Hunt groups in Call Manager.
03-20-2006 11:06 AM
It would not be possible to hunt calls to cell phones, for 2 reasons:
1. If cell phone 1 does not answer the calls, there is no way to pull it back to call manager and hunt another phone
2. The only way you would be able to accomplish this would be by entering callForwardAll in some dummy phone or a cti port, however the line group does not look at the call forward settings of the device. So there would be no way to include an external number in the line group.
Chris
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