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New Member

hunt group for mobiles

Is there anyway in CM to have a hunt group that containes mobiles or other landlines

or is there any software that will do this?

Thanks

2 REPLIES
Silver

Re: hunt group for mobiles

Yes it is possible to configure Hunt groups in Call Manager. Try this link for configuring Hunt groups in Call Manager.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed662.html

Hall of Fame Super Silver

Re: hunt group for mobiles

It would not be possible to hunt calls to cell phones, for 2 reasons:

1. If cell phone 1 does not answer the calls, there is no way to pull it back to call manager and hunt another phone

2. The only way you would be able to accomplish this would be by entering callForwardAll in some dummy phone or a cti port, however the line group does not look at the call forward settings of the device. So there would be no way to include an external number in the line group.

Chris

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