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Hunt group in CUCDM is ringing first extension in list when set to broadcast?

I'm working with CUCDM 8.1.3+er1.

We have a Hunt Group setup that rings 4 extensions through broadcast. Each of these 4 users have each others line appearances on their phones too.

Hunt Group example:

0 - User1

1 - User2

2 - User3

3 - User4

Problem is, when the hunt group is called the call will show up under User1 (or whoever is first on the list) and not actually everyone's line. I can change the order and the hunt group call will then ring only their line instead of broadcasting it out to the 4 users at the same time.

Is this a bug or a limitation on the platform? Where we cannot have users with line appearances of other users in the same hunt group...

1 REPLY
Super Bronze

HiThis configuration sounds

Hi

This configuration sounds odd - why do you need a broadcast hunt group when a call to any extension will ring all the phones anyway due to the shared lines?


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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