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Hunt Group phones ring but caller gets silence

Hi,

Have a problem where a call ends up hitting a Hunt group pilot number and the phones in the hunt group ring as expected but the caller only gets silence until the call is answered ? If I call the pilot number direct it works fine.. Weird.

CCM 4.1.3

Matt.

1 REPLY
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Re: Hunt Group phones ring but caller gets silence

Have a problem where a call ends up hitting a Hunt group pilot number and the phones in the hunt group ring as expected but the caller only gets silence until the call is answered ?

If I call the pilot number direct it works fine.. Weird...

You mean the call first hit other number like another DN then CF to the PP (Pilot Point) it doesnt work? Calling from PSTN or internally?

Please clarify

Thanks

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