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New Member

Hunt group problem

Hunt Group does not function.

to resolve the problem it's necessary to make a Stop and Start the Service Cisco Telephony Call Dispatcher in topic :serviceability/tool/controlcenter/.

Every day you must do that.

How to fix this problem

I have ccm3.2 SPG.

Thanks

3 REPLIES
New Member

Re: Hunt group problem

Hi -

You are encountering defect CSCdt74051. I have the same issue. Please open a TAC case.

My issue isn't as severe, it doesnt happen everyday. Last time it happened was when I rebooted only my Pub and none of the subscribers....

-Jaret

New Member

Re: Hunt group problem

Thank you for your response.

I can't open the case because i haven't a permission.

Could you please open it for me ??? Or, have you a solution for this bug ??

I need urgently the help.

Thank you for your collaboration.

New Member

Re: Hunt group problem

Hi -

I am just an end user of Cisco's products and do not have the ability to open a case for you. As far as I know, there is no fix for this bug. You can track it using the bug tool kit which can be found at:

http://www.cisco.com/kobayashi/support/tac/tools.shtml

Sorry i don't have a better answer but if you have a Cisco person to work with it may help....

-Jaret

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