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Hunt List & Caller ID

chris.damore
Level 1
Level 1

How can you change what caller ID displays on the calling phone when this phone dials the hunt pilot?

Thanks,

Chris

1 Reply 1

thisisshanky
Level 11
Level 11

If you are looking for changing the text (name) that you want to see on the hunt group member, you can do the following.

You can create a CTI RP with the Hunt pilots DN and give a Dummy DN for the Hunt Pilot. The CTI RP should CFwdAll to the hunt pilot. You can set a Display name for the CTI RP and that name will show up on the phones that belong to the hunt group. THe text will be "Forwarded For ".

This should also change the display text on the calling phone.

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
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