I cannot create route group in CCM 3.3 (4)

[wdiazm_2]

I want to create a route group in the CCM 3.3 but the gateways that have been configured doesn't appear (H.323) so they cannt be inserted in the route groups that I want to create.

I show some screen shoots for further explanation. Please help me

Thanks folks

[gogasca]

Does the GW is already assign to a Route Pattern?

[wmunguiam]

As my friend said... It is not possible to add a GW to router group but I think it is because there are a UNKNOW STATUS for each GW in List Gateways. (See Picture attached).

@gogasca

Hi, yes.. our two GW are being used 'cause they are assigned to a route pattern.

[thisisshanky · Accepted solution]

All h323 gateways show a status of unknown. that should be fine.

If you have already assigned the gateways to a route-pattern, you wont be able to add them in a route group.

What you can do is,

a. create a dummy h323 gateway.

b. during downtime window, repoint all RPatterns to this gateway.

c. create new route group/ route list and add the free'd up h323 gateways to this group.

d. repoint back all route patterns to this route-list.

HTH

Sankar

PLease rate all posts!

[wdiazm_2]

your recommendations helped me to solve part of the problem.

I am sending a new case, I wait you help me to complete the scenario

thank you