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New Member

I have requirements for Night switch function for CM

We have around 20 sites to implement if this feature will work !

Is there anyone has a workaround for Nightswitch operation under callmanager.

What I need to do is have a script that runs at 5:30 pm when reception shuts and changes the class of service on the phones. I have phones that need to be changed from intercepting ext to forward all or no answer voicemail there are other scenarios I need to automate this .

Is there anyway to do this through SQL client or just manipulate the Sql tables.

any suggestions would be appreciated.

2 REPLIES
New Member

Re: I have requirements for Night switch function for CM

Hmm Im not sure, I dont want to give you false hope but does'nt personal assistant let you apply time rules to your extension, or is this just on a personal basis like it suggests.

Its worth a look anyway, Im not sure about changing class of service though.

I would'nt recommend the SQL route, Cisco wont approve or support that.

New Member

Re: I have requirements for Night switch function for CM

You could have the calls run thought IP IVR and then set it to forward calls to different places at different times or different days, you should have a look at IP IVR it has many diffrent funcations.

I have played around with the SQL database, but i would not like to do it on the live system. Cisco also has XMP APIs that your can uses which will change the database.

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