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I have requirements for Night switch function for CM

allan.wells
Level 3
Level 3

We have around 20 sites to implement if this feature will work !

Is there anyone has a workaround for Nightswitch operation under callmanager.

What I need to do is have a script that runs at 5:30 pm when reception shuts and changes the class of service on the phones. I have phones that need to be changed from intercepting ext to forward all or no answer voicemail there are other scenarios I need to automate this .

Is there anyway to do this through SQL client or just manipulate the Sql tables.

any suggestions would be appreciated.

2 Replies 2

gary.shaw
Level 1
Level 1

Hmm Im not sure, I dont want to give you false hope but does'nt personal assistant let you apply time rules to your extension, or is this just on a personal basis like it suggests.

Its worth a look anyway, Im not sure about changing class of service though.

I would'nt recommend the SQL route, Cisco wont approve or support that.

rkiamil
Level 1
Level 1

You could have the calls run thought IP IVR and then set it to forward calls to different places at different times or different days, you should have a look at IP IVR it has many diffrent funcations.

I have played around with the SQL database, but i would not like to do it on the live system. Cisco also has XMP APIs that your can uses which will change the database.