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IAD2431 TDM Fax Help

I am having a problem with the IAD2431 and what seems some basic TDM switching. We have an AS5400 gateway connecting to the IAD2431 via a standard PRI. The AS5400 has 4 PRI's to the LEC as well. All voice calls are working great. The issue we are having is when sending or receiving any fax calls, they fax machines (tried 3 different ones on 2 difference lines) all get "Line Errors". We have enabled the "fax send max-speed 9600" option but that has not made any difference. I have attached any relivant configuration. We are running IOS Version 12.4(9)T1. At this point, with general tdm switching, i am not sure what to look at or debug. Any help would be appreciated.

Thanks in advance.

2 REPLIES
New Member

Re: IAD2431 TDM Fax Help

Verify that the signalling on the FXS is either fxo-loop-start or ground-start signalling.

This URL should help you:

http://www.cisco.com/en/US/tech/tk652/tk777/technologies_tech_note09186a0080114565.shtml

Configuring Cisco Fax Relay :

http://www.cisco.com/en/US/products/sw/iosswrel/ps1839/products_feature_guide_chapter09186a00801446f0.html

Hall of Fame Super Gold

Re: IAD2431 TDM Fax Help

If you call the fax from outside, can you hear the tones level same as when calling any other fax ? Also try "no vad" and "no echo-cancel enable" under the analog voice-ports.

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