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ICD 3.0 and Softphone

Is the Media Termination option included in Enhanced ICD 3.0 package for softphone to work in parallel with Enhanced agent desktop software. Thanks

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Re: ICD 3.0 and Softphone

Although I did not understand your query completely, I want to know if you are trying to run the softphone and the ICD on the same PC? Then I think it wont work.

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