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ICD 3.0 IVR Ports Licensing Question

smanovski
Level 1
Level 1

I have the following question about licensing, if you purchase ICD 3.0 10 Agents Enh. Bundle, you will receive 10 IVR ports option, if you want to use more IVR ports only for Prompt and Collect, can it be done without purchasing more IVR ports.

Thanks.

1 Reply 1

irisrios
Level 6
Level 6

As far as I feel, you would require additional licenses. But the right approach to this issue would be to mail to the cisco alias licensing@cisco.com and let them know about your query. They are the right people to answer you.

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