Im trying to get CRA/ICD 3.0 setup and have a few questions i hope can get answered here.
ive got the CRA server installed, callmanager configured, cti ports/route points setup, jtapiuser setup, rm user setup and 1 agent setup. ive got 1 phone that is setup for the ip phone agent service. i think i have the rest of the setup ready, jtapi trigger, resource groups, etc, but i am at a point where i cant really test it because i cant login from the ip phone. i go to the service screen, type in the userid and password (a bit confused about the agent ext - is it the phone dn or the cti port dn? ive tried both) and i get a invalid entry?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...