I have ICD 3.03a and Call manager 3.3(2c).On the agent desktop agents can see 1 call in queue the ACD statistics even though there is no call in the queue.Is this a bug ? I thought this was fixed in ICD 3.02.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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