While login to the desktop agent gives an error"error reading file \config\kw_default\datafields.ini. then another error A licencing error has occured. Please try again in five minutes. If the problem persists, please see your log file or System Administrator for details. All the licence files are there.
Try mapping a drive to the icd server using the administrator account i.e. \\icd_server_ip_address\c$. Then try logging an agent into icd again. This is the only work around i've found. Anyone else have any thoughts. Thanks.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...