We are looking at upgrading our Nortel ACD call centers to Cisco ICD. One of the requirements is readerboard support. Is anyone aware of a custom interface to accomplish this? The existing boards are made by Telecorp.
What's your existing interface and product from Telecorp? I couldn't tell much by way of their web site, most of the support stuff was id/password restricted. I'm doing this at another site using an application I wrote that displays ICD stats to a PC that is tied to a couple of large flat panel displays. I know it's not the same thing(display-wise) but if they publish an API or interface info we should be able to give it a shot.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...