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ICD Problem

adignan
Level 8
Level 8

I am having problems with ICD starting correctly. When I boot the server (which has CallManager,IPIVR, and ICD on it). The IPIVR subsystems are "in service". If I stop and start the engine, it just says unavailable. When I go to the event viewer I get a ton of DC Directory errors that say "An LDAP client has issued a request specifying acontrol which is not supported" I am at a loss. Thanks

3 Replies 3

ciscomoderator
Community Manager
Community Manager

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

adignan
Level 8
Level 8

I am having this same exact problem. The error "An LDAP client has issued a request specifying acontrol which is not supported" is in the Event Viewer on my Call Manager. This problem is really pissing me off.

I need more details. Attach your traces.Also re-sync your DC Directory.This may help you.

http://www.cisco.com/warp/public/788/AVVID/dc_directory.html

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