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ICD Reports

Is there a way to auto generate reports form ICD? I would like to make it so that I don't have to go into the real time reporting, open printable reports and copy & paste them into Word.

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Re: ICD Reports

Contact Distribution statistics are abundant under Customer Response Applications.

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_22/appl_adm/admgd08.htm#xtocid2043016

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