While login to the desktop agent gives an error"error reading file \config\kw_default\datafields.ini. then another error A licencing error has occured. Please try again in five minutes. If the problem persists, please see your log file or System Administrator for details. All the licence files are there.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...