08-24-2003 05:14 PM - edited 03-13-2019 01:19 AM
Currently i have ICM which has been integrated with call manager. Now i would like to integrate with one more call manager (publisher)(to share the same ICM).
I need to know procedure to followup.
Regards,
Kamalnath
08-24-2003 08:33 PM
From what I know is that the ICM talks to the CM Cluster using the "cmuser" and normally you specify the IP/hostname of the CM publisher.
Are you tring to connect the ICM to another Cluster of CMs or just adding a CM to your existing cluster?
Mayank
08-25-2003 05:30 PM
Make sure in your IVR you have both CallManagers configured in the CTI Mangager field separated by commas or a space in the jtapi configuration. It is also a good idea to do the same with the Directory configuration on the IVR. Same thing, both callmanagers separated by a comma or space.
09-08-2003 04:46 AM
you need another call manager pim.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: