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Community Member

ICM password

I have changed my SA password in ICM. now my icm is not functioning. What could be reason? how to sort out. (i don't know the previous password)

3 REPLIES
Community Member

Re: ICM password

Did you try setting the password to blank, i.e, no password for sa? If No, try that out.

Community Member

Re: ICM password

The ICM application generates and sets a random password on the SQL Server at the time of installation. ICM will need to be reinstalled on the Logger or Distributor wherever the change occured. This should resolve your issue.

Community Member

Re: ICM password

What version of ICM are you running as the sa password was changed in 4.6.2.

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