The ICM application generates and sets a random password on the SQL Server at the time of installation. ICM will need to be reinstalled on the Logger or Distributor wherever the change occured. This should resolve your issue.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...