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New Member

ICS 7750 recovery Option

I am in the process of installing an ICS 7750 in a site that is larger than this box was designed for. Against my suggestions, the client felt a single box solution was both cost effective and space efficient for his school system... but that's just conversation now

I built the box, who then decided to up-end some 3 days later, as DNS failed AD was a mess, SQL errors all over the place, Unity would not resolve itself ( had to change the link to 192.168.x.x/saweb b/c the cisco-unity/saweb link wouldnt resolve ) - basically had to rebuild the box 3 days after birth. NOW i have some 350 users 9 EXTENSIVE handlers, and a great deal of time put into this box. I have no true means of back-up, as the voice network is isolated from the data. So, I ran DiRT and did what i could, and saved a copy on the CCM's - But this still means i would have to rebuild when faced with a failure.

SO, i came up with the idea of buying a few harddrives of equal make, model, size etc, taking unity down one weekend, and copying the whole damn thing to the new harddrives. Then lock these babies away in a safe place.

What i need to know is, are there any "features" in unity that would prevent me from doing this? oh, and is this a moronic solution to make my life easier, or a sound theory that should work in practice?

Thanks in advance.


Cisco Employee

Re: ICS 7750 recovery Option

This sounds like it's going to be fun. There isn't anything preventing you from from ghosting the hard drives even. Obviously this isn't a "supported" way to do a backup, but there isn't anything to stop you from doing so either, so it might work.

New Member

Re: ICS 7750 recovery Option


i figured it wouldn't be a supported method, but i had to find a quick & dirty way to recover this box. I have a feeling it's going to be a thorn in my side for a long time.

Just needed to make sure Cisco didnt serialize the harddrive with some sort of protection.

New Member

Re: ICS 7750 recovery Option


I would suggest using Ghost and Ghosting the CallManager blade to the Unity server and the Unity server to the CallManager, then copy both to a laptop or other device on that network and create backup CD's to restore. I also would make off line backup copies of Unity with Dirt as well as using the STI backup utility for CallManager.


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