ICS 7750

[thisisshanky]

Is CM 4.1 supported on ICS 7750 ? I am looking at this link and it doesnt seem to indicate that it does.

http://www.cisco.com/kobayashi/sw-center/telephony/ics-7750/ics-compatibility.shtml

[Rob Huffman]

Hi Sankar,

That link is correct, have a look at this info;

CISCO ICS 7750 SOFTWARE FEATURE RELEASE SUPPORT-IMPORTANT NOTICE

The Cisco ICS 7750 will support future Cisco CallManager 4.0(2)a, Cisco Unity™ 4.0.4, and Cisco IP Contact Center (IPCC) Express 3.5(2)SR1 releases as the last major feature releases on the Cisco ICS 7750. For certain Cisco CallManager 4.0.1 feature deployments, due to System Processing Engine (SPE) 310 and Multiservice Route Processor (MRP) 300 series hardware limitations, external voice gateways will be required to configure multiline priority and pre-emption (MLPP) and voice security support with the Cisco ICS 7750.

For more details about the Cisco ICS 7750 software release compatibility and plans, visit:

http://www.cisco.com/kobayashi/sw-center/telephony/ics-7750/ics-compatibility.shtml

From this EOS/EOL doc;

http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_eol_notice09186a008032d553.html

Hope this helps!

Rob

[thisisshanky]

Thanks Rob!

Thats what I thought. Have you worked on a 7750 ? I am planning to upgrade one for one of my clients. Any roadblocks, gotchas ??

Current version CM : 3.1

Current version Unity : 3.0

Desired version of CM : latest (looks like this is 4.02a

Desired version of Unity : latest (looks like this is 4.04

[Patrick Laidlaw]

For the 7750 we use to take the harddrive out and ghost it before we did any upgrads to it. First time we upgraded it, it messed up and had to send it back to the factory. Once we started ghosting the harddrive we just never had to worry about that problem again.

Patrick

[Rob Huffman]

Hi Sankar,

I have not worked with the ICS 7750,so I can't offer any insight (sorry!) But if there was anyone that I would want to take on this ambitious task it would be you. Here are some docs that I came across when researching the ICS 7750 that may help you with your project;

ICS 7750 Backup and Restore Procedures

http://www.cisco.com/en/US/products/hw/voiceapp/ps967/products_tech_note09186a00800b120e.shtml

Cisco Unified CallManager

Preparing to Upgrade from Cisco CallManager 3.2 or Earlier to Cisco CallManager 4.0(2a)

http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_release_note09186a008031486e.html#wp1031001

Release Notes for Cisco CallManager 4.0(2) on the Cisco ICS 7750

http://www.cisco.com/en/US/products/hw/voiceapp/ps967/prod_release_note09186a008031486e.html

Cisco ICS 7700 Series Integrated Communication Systems

Read This First for Cisco Unity Upgrades on the Cisco ICS 7750

http://www.cisco.com/en/US/products/hw/voiceapp/ps967/products_upgrade_guides09186a0080312a72.html

Release Notes for Cisco Unity 4.0(4) on the Cisco ICS 7750

http://www.cisco.com/univercd/cc/td/doc/product/voice/ics/icsapps/icsunity/um40/index.htm

Hope this helps and Good luck!

Rob