ICS7750 dsp timeout

[m.hedberg]

I enabled alerts of system events and i get 1 or 2 of these a day. Can anyone translate this?

receive date = 2003/01/23

receive time = 16:29:31.520

sent date = Jan 23

sent time = 16:27:54:

facility = local7

severity = error

from = 192.168.10.135 ( 3660 h.323 gateway)

cisco facility = VTSP

cisco subFacility =

cisco severity = error

cisco mnemonic = DSP_TIMEOUT

body = DSP timeout on event 0x43: DSP ID=0x4: DSP Disc (call mode=0)

DSP Timeout Error

[Erick Bergquist]

Hi,

It looks like it's a 3660 giving this error. I'm not that familiar with ICS yet but am familiar with the NM-HDV module and there was a bug involving DSP timeouts that was fixed in 12.2.(6a) code. i'd recommend going to latest 12.2 release on 3600 if you can. 12.2(6a) has a software advisory against it. 12.2.13 mainline is current release.

The workaround for DSP timeouts is to reset the router, then the DSPs will work for a few days, a few weeks, etc (varies) then the timeout errors will show up.

Helpful URLs:

http://www.cisco.com/en/US/products/hw/univgate/ps501/products_tech_note09186a00800a9402.shtml

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800e66b1.shtml

HTH, Erick