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Community Member

Idleurl application msxml3.dll error (URGENT)

Hi,

We've just put new cisco phones in and i'm trying to setup the idleurl application to show important company info.

I have installed the Ip services SDK 4.1(1), installed the required com servers and edited the idelurl.asp file as stated in caveats. I have not edited any code at this stage so the app is still looking for yahoo indexes etc.

When i browse to the url in firefox i get the following error:

msxml3.dll error '800c0019'

System error: -2146697191.

/CiscoIPServices/includes/getdeviceip.asp, line 22

I have re-registered the msxml.dlls etc but i just cannot bypass this error.

Please help me.. :-(

Regards,

Shamila

2 REPLIES
Silver

Re: Idleurl application msxml3.dll error (URGENT)

Which IP phones are you using?

Community Member

Re: Idleurl application msxml3.dll error (URGENT)

Hi,

We're on CM 6.1 using phones 7945 and 7965.

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