I have sucessfully imported about 355 users from the exchange 2000 server. 4 user's accounts appear to be stubborn. When I try to access them to make modification in Unity (searching on their name and then click on the resulting link) I get redirected to a page not found error in IE. The persons extension as the value of N/A. I ran directory walker and it flagged the entries but was unable to correct them. Any thoughts.
sounds like the import bailed out part way through creating these users and left their call handlers pointing at the template's owner - as such dbWalker wont pick them up as orphans and remove them for you since technically they are not orphaned (i.e. their assigned owner does, indeed, exist). Can you confirm that dbWalker just flagged the errors such as empty extensions but did not indicate they were orphaned handlers?
If that's the case, you'll have to delete those primary call handlers for those 4 subscribers manually out of SQL or DPT to get rid of them. Their call handler alias will be "ch_(subscriber's alias)" - be careful to get the right ones, there's no "undo" here.
Then you'll likely have to clean the AD accounts for those 4 users in the directory using remove subscriber properties (you didn't say which version of Unity you were running but this SHOULD be in the tools depot). Then you can import them again from the SA one at a time and see if they fail - if so something's up with their properties/permissions/container etc... in AD we'll have to run down.
A large portion of cases like this are due to permissions issues. Unity wasn't entirely great about letting the admin know about failures on creating/updating/deleting directory objects. CSCdy02120 was created just for this reason. This has been addressed in 3.1.5 and there should be event log errors posted when these failures occur.
One thing that you could tried is to set all of the AvDSAD traces and reproduce the import failure. The traces aren't entirely friendly to read. However in this case, I'd expect to see some "LDAP..." failures in that log. Finding that failure usually points to the problem.
The AvDSAD service is the service that is doing the grunt work of creating/updating/deleting Unity objects in the directory. The service account that the AvDSAD sevice is running as will have to have modify (for import) and create (for SA create) permissions in the Domain/container where the directory objects reside.
Your LDAP suggestion pointed me in the correct direction. It turns out that those users that wouldn't import had an active directory setting that prevented the unity service user from having rights to those user objects.
In the AD admin tool, from view, check the advanced features option.
highlight the user and double click. On the security tab the allow permissions to propagate checkbox was not checked. As soon as i checked this I could import those users.
just so folks know, the Customer Applications Team is going to be releasing a new tool that will let you log in as the Unity service account, select a specific user in AD and it'll test all the modifications we need to make to that user to make them a subscriber - if any one of them fails it'll kick out info on what failed and, if known, why - this should help speed the diagnostic process when this type of thing happens. Should be posted on AnswerMonkey in a few weeks after the new Message Store Manager is released.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...