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Inbound calls from an H323 gateway are cleared

We are working with CCM 3.3(2) in our local network and we have defined an H323 gateway that appears as unknown in the registration status (this is normal for this kind of gateways). We can made call from the IP phones registered in CCM to phones in other side of the gateway (outbound calls). But inbound calls are not working. In the traces you can see that CallManager receives the call and get the correct calling and called number,but you get the message: "Block NoPotentialMatchesExist OnNet", and the call is cleared. The gateway has been defined in the correct calling search space and the called numbers are in a partition of that calling search space.

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Community Member

Re: Inbound calls from an H323 gateway are cleared

Hello.

Do you have translations ?

More exactly this is very difficult to say

why this happen without CCM traces.

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