This is our setup Pri --> ICS7750 --> MRP300 -> Fax Machines. We are using Canon 3175 fax machines. Quite a few faxes are only coming in part way, when before on the straight analog line we didn't have this problem. The sender is getting an OK on their end, so they have no reason to believe the fax had any problems.
Is the PRI coming into an MRP as well (the same one?) or a different gateway (what type & version?). Are you using MGCP or H.323? Relevant parts of the config would be good. What version of software are you using on the MRP? 12.2(11)YV is currently the recommended version.
It would be good to start making note of what callers (phone number/fax machine types) have had trouble sending to your site.
Also, if you have one that fails more consistently, turn on 'debug fax relay t30 all' which will show you the fax negotiation on the router and may help deterimining who is hanging up and if there are errors.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...