Looking at Performance Monitor counters under Unity 4.0(3), under the Integration heading, the counter Incoming Calls Missing Information reports a value of 3825.
What does this number mean? Does this indicate that since the last reboot 3825 incoming calls have had a poor integration experience (generic/wrong greeting), or does it mean something else?
Searching the support site I could not find any documentation of the Performance Monitor counters -- so I have many other questions on other counters. Is there a hidden or special document where the descriptions are available? Unfortunately, the *Explain* text inside PerfMon just repeats the name of the counter.
There is an internal document that lists all the performance counters we add and has (very) brief explanations for what they are. In this case the explanation is:
Incoming Calls Missing Information
This counter is a COUNT type counter and is set by the Arbiter when an incoming call is received that has no Origin integration information (Origin unknown or Origin unavailable).
The "origin" information in this case is either internal or external to the switch - and in most cases the switch doesn't explicitly provide this information. We don't need it (i.e. we don't use it for anything specific) so it's not a problem but the counter is going to get incramented with just about every call I'd imagine.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...