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Increase Users Voice mailbox Size

Hi All, after I upgraded to 6.1(3) it seems that some things have defaulted in Unity. Such as time zones and mailbox sizes. I have a couple of users that cant access there mail box because its saying that its full. How can I increase how many voice mail and the size of the voice mail for users.

I have currently changed settings in the "message store" for "warning quota, send quota, and send and recieve quota." Directly under that I have number of voice mail boxes and size however, that is greyed out. I'm not sure if I'm doing this correctly.

Please any suggestions?

thanks,

Mike

Were running

CUCM 6 business edition bundle unity 2.1

1 REPLY
Hall of Fame Super Silver

Re: Increase Users Voice mailbox Size

You are on the right track, you can either change the quota globally or per user, simply specify customer settings that will override the defaults (12,13,14 Mb I belive).

Chris

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