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New Member

Information from Outlook to Softphone

HI The Customer has Nt4.0 with exchange 5.5. We have softphone installed on the PC's. Now The customer wants to pull the inforamtion from Outlook into SOftphone and dial the phone number.What are the ways It can be done. Also Customer has 3 remote sites and one central site.They are using Citrix to access the outlook on remote site while at central they use directly. Thanks for any input in advance.

  • Other Collaboration Voice and Video Subjects
5 REPLIES
Bronze

Re: Information from Outlook to Softphone

Guess you can do this if you are running Softphone 1.3(3)

http://www.cisco.com/en/US/products/sw/voicesw/ps1860/prod_release_note09186a0080146d5c

New Member

Re: Information from Outlook to Softphone

the link has an error

New Member

Re: Information from Outlook to Softphone

Have you ever found out the right link ?

Thanks,

New Member

Re: Information from Outlook to Softphone

not yet

New Member

Re: Information from Outlook to Softphone

Just add .html at the end, it takes you to the release notes

http://www.cisco.com/en/US/products/sw/voicesw/ps1860/prod_release_note09186a0080146d5c.html

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