Insert system message before personal greeting on unity
We have a deployment of 500 users, unity 4.0(5) VM only with CCM 4.1(3)
Does anyone know if there is a way to insert a system message before all user's recorded greetings?
What I want to achieve is when calls are forwarded from attendant console, if they go to a user's voicemail, at some point after leaving AC and before reaching the users personal greeting the caller is told to dial 0 to go back to reception.
I can add the caller input to option to all greetings, but apparently getting them to change their greeting is off the radar.
Is there a way to insert a message before the personal greeting? The caller options can be in the personal greeting if need be.
Otherwise is there a way to bounce to a call handler or similar but then find it's way back to personal greetings?
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