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Community Member

Installation of Toolkit Issues

Hi all,

I installed the CTI Client Toolkit in my local machine. It contains different options like VB,VC++ and one customized HTML file to choose.

the HTML file inside the screen popup section, calling one ActiveX control called CTIClient32. But i found only CTIClient32.oca in the packet. Is that sufficient for the system or do we need to get CTIClient32.dll. If so, why do an error come when I try to click on "Answer" button inside the html page.

Thanks in Advance.

Jis

1 REPLY
Bronze

Re: Installation of Toolkit Issues

That alone may not be sufficient for the system. You do need CTIClient32.dll. The document given below has some explainations:

CISCO COMPUTER TELEPHONY INTEGRATION Product Offering Descriptions

http://www.cisco.com/en/US/products/sw/custcosw/ps14/products_feature_guide_chapter09186a00800bbd02.html#xtocid4

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