Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Installing a 7941G phone

I'm trying to install a 7941G phone on a 2811 router running IOS 12.4(3d), CME 3.3 and CUE 2.1.3. The phone is not adding in CME and the phone loads I downloaded are not registering on the router. I've been trying to find documentation on installing the phone and I found one good one but can't find it again. Can anyone let me know if I have the correct IOS and CME/CUE software versions and if there is a good install document out there.

3 REPLIES
Hall of Fame Super Red

Re: Installing a 7941G phone

Hi Danny,

The 7941G is not supported with CME 3.3

Cisco CallManager Express 3.3 Supported Firmware, Platforms, Memory, and Voice Products

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme33spc.html

You would want to go to at least CME 4.1

Cisco Unified CME 4.1 Supported Firmware, Platforms, Memory, and Voice Products

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme41spc.htm

Here is an excellent guide

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html#wp1003087

Hope this helps!

Rob

New Member

Re: Installing a 7941G phone

Thanks for your reply and all your help. Do you know if 4.1 has to be purchased or can I upgrade from 3.3? What components do I need to upgrade? What particular files need to be downloaded?

Hall of Fame Super Red

Re: Installing a 7941G phone

Hi Danny,

You are most welcome my friend :)

CME is part of the IOS, so if you have a service contract that allows you access to the IOS downloads you are good to go;

The required steps are nicely listed in this doc;

Installing and Upgrading Cisco Unified CME Software

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html

This thread has a nice note from Paolo!

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1dde8b54/2#selected_message

Hope this helps!

Rob

217
Views
0
Helpful
3
Replies