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New Member

Installing Agent Desktop 3.0.(3a)

Hi,

I have the problem that I'm not able to install the Agent Desktop from the CRA Server. The Desktop \\<server>\DESKTOP_CFG\desktop is shared and I can start the Installmanager. But when the installation is done, I don't find the Desktop directory installed on my local drive. I only find some log and config files.

The first time I installed the Agent Desktop the directory was there, but after a Remove Software via the Control Panel, I was not able to install it succesful again.

Does soemone has experiance with this issue???

Regards,

Perry

2 REPLIES
Silver

Re: Installing Agent Desktop 3.0.(3a)

Hope you have not uninstalled the CAD properly. The procedure which u have to follows while removing CAD is

1. Remove Desktop Agent

2. Remove Desktop Base.

CAD should be uninstalled exactly in the same order as above. I suggest you to contact TAC for the resolution.

New Member

Re: Installing Agent Desktop 3.0.(3a)

Thanks,

I just openend a case.

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