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Installing Event Monitoring Service & Error on Install

Unity 4.0(1) - Installing Event Monitoring Service, d/l from Unity Tools, During Install at the end I get "The Specified Module could not be found" when I hit "OK" I get "An error occured while registering the file "C\WINNT\system32\tinumble6.ocx"

Any ideas what I might try?

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Installing Event Monitoring Service & Error on Install

I was able to reproduce this. The missing file is tibase6.dll. I'll send you this file. Place it in c:\winnt\system32 and rerun the setup for the EMS.

7 REPLIES
New Member

Re: Installing Event Monitoring Service & Error on Install

Email me the C:\Program Files\Event Monitoring Service\ST6UNST.LOG file so I can try to determine which module could not be found.

New Member

Re: Installing Event Monitoring Service & Error on Install

I was able to reproduce this. The missing file is tibase6.dll. I'll send you this file. Place it in c:\winnt\system32 and rerun the setup for the EMS.

New Member

Re: Installing Event Monitoring Service & Error on Install

That would be good...

Thanks...

New Member

Re: Installing Event Monitoring Service & Error on Install

That was the fix...

Thanks..

New Member

Re: Installing Event Monitoring Service & Error on Install

I new version of the EMS 1.01.0009 will be available soon to fix this if anyone else runs into it.

Cisco Employee

Re: Installing Event Monitoring Service & Error on Install

Updated version now available for download on www.CiscoUnityTools.com.

enjoy.

New Member

Re: Installing Event Monitoring Service & Error on Install

Thanks Guys..

I really like this tool.

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