Solved: Installing Event Monitoring Service & Error on Install

tracy · ‎08-28-2003

Unity 4.0(1) - Installing Event Monitoring Service, d/l from Unity Tools, During Install at the end I get "The Specified Module could not be found" when I hit "OK" I get "An error occured while registering the file "C\WINNT\system32\tinumble6.ocx"

Any ideas what I might try?

smilliga · ‎08-28-2003

I was able to reproduce this. The missing file is tibase6.dll. I'll send you this file. Place it in c:\winnt\system32 and rerun the setup for the EMS.

View solution in original post

smilliga · ‎08-28-2003

Email me the C:\Program Files\Event Monitoring Service\ST6UNST.LOG file so I can try to determine which module could not be found.

smilliga · ‎08-28-2003

I was able to reproduce this. The missing file is tibase6.dll. I'll send you this file. Place it in c:\winnt\system32 and rerun the setup for the EMS.

tracy · ‎08-28-2003

That would be good...

Thanks...

tracy · ‎08-28-2003

That was the fix...

Thanks..

smilliga · ‎08-29-2003

I new version of the EMS 1.01.0009 will be available soon to fix this if anyone else runs into it.

lindborg · ‎08-29-2003

Updated version now available for download on www.CiscoUnityTools.com.

enjoy.

tracy · ‎08-29-2003

Thanks Guys..

I really like this tool.