Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Integrating CallManager 3.1x with Avaya Unified Messenger 4.0

Does anyone know if it is possible to integrate CallManager 3.1x with the Avaya Unified Messenger 4.0 platform? How? Any issues?

Thanks.

  • Other Collaboration Voice and Video Subjects
1 REPLY
Bronze

Re: Integrating CallManager 3.1x with Avaya Unified Messenger 4.

I did some research on this a while back, and I came up with a couple of theoritical ways.

1. Use a PRI to the Avaya PBX for phone calls both ways, and use SMDI to integrate the voicemails (i.e. light the MWI)

2. Use the Unity Bridge to do the translation for you, but this requires a couple of Unity servers and as assumed is a much more "full featured" way of doing the integration.

I'd be interested if someone else found another way to do this.

Rick

88
Views
0
Helpful
1
Replies