We are currently running Unity 184.108.40.206 and the integration type on the system key is none. Does the system key need to have TAPI as the integration type in order for Unity 2.4.6 to work properly. If the answer is yes, how do we proceed with the upgrade? Do we need to upgrade the key before starting the upgrade, during the upgrade, or at the end of the upgrade? One more question, who do I contact to get the key upgrade?<br><br>
Yes, you need to update your key to have "TAPI" as the integration type for 2.4.6.
The 2.4.6 install has a snappy little dialog that comes up at the early part of the setup and asks you if you want to apply a key upgrade as part of the install and you can do that here, all in one step. A little nicer than the older two step model.
You need to contact your local Cisco reseller (i.e. the folks you bought 2.4.6 from) to get a key upgrade code. It's supposed to be all on the web here shortly but I'm not sure when that's going to happen.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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